Let customers speak for us

from 170 reviews

Customer Service

While the outfits I ordered were as they appeared in the picture. I received part of the shipment stained and I contacted customer service to find out about a replacement. I found the tone of the e-mail responses to be rude and accusatory - I sent pictures of the stained outfit.

Your customer service team is very defensive and not at all approachable, sending me pictures of the outfit and suggesting you take pictures of everything before it is shipped send the message that you thought I was not being honest. While I got a replacement for the stained pajama - the confirmation came in the form of a shipping e-mail with the original price listed. The e-mail was confusing so I asked if I was being charged again for the replacement and I got a very condescending and rude e-mail in response.
Not happy to deal with your team

Toqeer K.

Karmaplace

06/05/2023

Lovely jhumkas

Beautiful Jhumka. Looks just like in picture. Very elegant.

Arasi B.

Karmaplace

06/05/2023

Cheap material and not planning to buy any more items.No reply for my repeated emails.Poor customer service

Sangeetha M.

White Organza Silk Embroidered Saree

05/11/2023

Men's Orange Cotton Embellished Kurta Set

Fantastic!

Loved the kurta, and the fact they even altered it to my liking and delivered it before the estimated date. I would recommend sizing up since kurta's are supposed to loose. Also, the button on the kurta are a tad too big and should be smaller so that they can be buttoned/unbottoned easily.

Danish K.

Men's Orange Cotton Embellished Kurta Set

05/05/2023

Maroon Gold-Plated Kundan And Pearls Jewellery Set

Customer

Maroon Gold-Plated Kundan And Pearls Jewellery Set

04/10/2023

Men's Blended Cotton Solid Pathani Kurta Set in Mustard

Service

Good service

krishan a.

Men's Blended Cotton Solid Pathani Kurta Set in Mustard

04/01/2023

Half of an order

Very disappointed with karmaplace. I received one of two items and after communicated via chat 3 times, all communication stopped. Will not order here again!

Cheryl W.

Steel Thali Set Silver - Set of 1

03/29/2023

Salam Alaikum Karmaplace,
The outfit is beautiful. Just wish it comes in other colors - white, green and purple rain.
Also the pleats need to be properly creased and ironed into place as in the online photo..
In Sha Allah, I will be buying more outfits from you in the future

Kudrat G.

Karmaplace

02/07/2023